Mobile Clinic CRM & Route Manager

Overview

Mobile Clinic CRM & Route Manager is a two-app platform purpose-built for mobile and in-home healthcare teams. It solves the core operational problem of field healthcare: coordinating schedulers who can’t see the road with technicians who can’t step away from patients.

The system ships as two companion applications:

• Clinic Command — a web dashboard for schedulers and administrators.
• Field Tech — an Expo mobile app for technicians working on the road.

Clinic Command (Web Admin)

The central hub for clinic operations. Schedulers create, reschedule, and cancel appointments, assign technicians, and monitor live field status across the entire team from a single dashboard.

Key capabilities:

• Full appointment CRUD with technician assignment
• Real-time field status board (en route → in progress → completed)
• Patient management with CSV import
• Inventory control with reorder-level alerts
• Staff messaging and broadcast notifications to field technicians
• Append-only PHI audit log for HIPAA-ready accountability

Field Tech (Expo Mobile App)

What technicians see on their phone, built for use in the field — including areas with no connectivity.

Key capabilities:

• Daily prioritized route list with interactive map and one-tap navigation
• AI clinical scribe: Gemini summarizes raw spoken or typed notes into formatted chart entries
• Multi-photo documentation attached to each visit
• Per-visit inventory consumption logging
• In-app messaging with push notifications from dispatch (reassignments, cancellations, broadcasts)
• Offline-first queue that syncs automatically when connectivity is restored

Authentication & Multi-Tenancy

Both apps authenticate through Clerk, with clinic-scoped multi-tenancy ensuring complete data isolation between organizations. Google sign-in is supported on both web and mobile.

Technical Stack